Piggy Support

Yes. Piggy is built privacy-first. You can sign in anonymously — no name, email, or personal information required — and all your data stays on your device.

Cloud sync (Premium) is opt-in. When enabled, your data is stored under your account UID — no one else can access it. Linking a sign-in provider (Google, Apple, or email) is only needed to protect your account across devices.

Cloud sync requires a Premium subscription. Once upgraded:

• Turn on Cloud Sync under More → Data & Sync
• Link a sign-in method (Google, Apple, or email) under More → Account so your data is protected across devices
• Sync runs automatically whenever you're online

Your data is the same on every device — just sign in with the same account.

If you had cloud sync enabled (Premium): sign in with the same account on your new device and your data will restore automatically.

If you were using the free plan: data is stored locally only and does not transfer automatically. This is why we recommend upgrading to Premium if you want cross-device safety.

Recurring payments are templates for expenses that repeat on a schedule (weekly, monthly, etc.). They appear as upcoming transactions on the home screen so you can see exactly what's coming.

Fixed-amount payments post automatically when due. Variable-amount payments require you to confirm the amount first before they're logged. You can pause a payment any time it's temporarily on hold, then resume it later.

Free users can keep up to 5 recurring payments; Premium removes the limit.

A budget is a spending limit tied to one or more categories and/or tags over a period (e.g. a month). As you log transactions, Piggy tracks how much of each budget you've used.

As you log transactions, Piggy tracks how much of each budget you've used so you can see your progress at a glance. Free users can create up to 2 budgets; Premium unlocks unlimited budgets.

More → Data Management lets you permanently delete all your transactions and clean up leftover (soft-deleted) records.

To remove your account and everything tied to it, go to More → Account → Delete Account. This permanently deletes your account and all associated data, including anything stored in the cloud.

Try these steps:

1. Pull to refresh on the Home screen.
2. Go to More → Data & Sync and check that Cloud Sync is turned on.
3. Sign out and back in from More → Account — this re-triggers a full sync.
4. If the problem persists, contact us via More → Contact us with a description of the issue.

Make sure the transaction's category or tag matches what the budget is tracking. Budget progress only counts transactions whose category/tag is included in the budget's filter.

If it still looks wrong, try navigating away from the screen and returning — this forces a data refresh.

Yes. Go to More → Primary currency to set your main currency at any time, on any plan. Secondary currencies (More → Secondary currency) — handy for travel or international spending — are a Premium feature: upgrade to add up to four.

iOS: Open the Settings app → Tap your Apple ID → Subscriptions → find Piggy and tap Cancel.

Android: Open the Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → find Piggy and cancel.

Your Premium benefits remain active until the end of the current billing period.

First, try restoring your purchase:

• iOS: Go to the More tab and tap Restore purchase under Support.
• Android: Make sure you're signed in to the same Google account you bought with — Premium restores automatically.

If that doesn't help, contact us through More → Contact us inside the app and include the Apple ID or Google account you purchased with so we can look into it.

Piggy supports light, dark, and premium colour themes like Dracula, Tokyo Night, Nord Aurora, and more. Screenshots may be taken with a different theme selected. Change yours under More → Appearance.